Delivery to Finland
- Pick up from the warehouse of the Maitolaituri TV / Milk Platform TV. (From
North Karelia: Maljasalmentie 66, FI83630 Kuusjärvi.)
Delivery to to the EU area
Unfortunately we do not send orders outside the EU area, we are sorry.
Delivery costs by Post Finland to Finland
- The delivery costs vary according to the weight and size of the parcel.
We post the small utensils, such as batteries, filters or for instance cables
at their most advantageous. This kind of a small itmes fits in the envelope
in which case the delivery costs stay at 1,50 €. This also is the smallest
possible, a delivery costs. Otherwise we follow the transport price-list of
the Post Finland. The small differences to the transport price-list of the
Post Finland are possible due to the automatic calculation of the postage.
The final postage is seen when an order is finished before actual order acknowledgement.
- COD is valid at a given time and is in accordance with the price-list of
Post Finland is inherited from the cash on delivery. At the moment the payment
Delivery costs by Matkahuolto
Through Matkahuolto when the fetching is from the office of Matkahuolto:
- under 2 Kg 5,70 €
- 2-5 Kg 7,00 €
- 5-10 Kg 8,80 €
- more than 10 Kg 10,00 €
Jakorahti (To door delivery)
- under 5 Kg 12,00 €
- 5-10 Kg 15,00 €
- More than 10 Kg 17,00 €
The Matkahuolto will collect the storage fee if more than three (3)
days of parcels are retained in the Matkahuolto.
Estimated shipping costs are seen in the right edge of the page when
you have put the product into the basket.
Time of delivery to Finland
- If a product is in our warehouse, a time of delivery has been estimated
from two to five (2-5) a working days from the payment, when the delivery
is performed to Finland. Usually the order will be posted the same day when
the payment is seen on our account.
- Cash on delivery in the orders the parcel will be posted usually the same
day when the order has been left before 12.00 (noon). The cash on delivery is not
available to the deliveries which are directed outside Finland.
- If the product is wanted by the absolutely certain day, it must be mentioned
separately, for example in connection with the making of the order. The Milk
platform TV operates in regard to the delivery according to the consumers
needs if it is reasonably possible.
- If a consumer buys products to which it has been notified of different times
of delivery, an order is delivered according to the longest time of delivery
that has been informed.
- The deliveries will be performed through Finland Post as a rule, if separately
anything else is not agreed on.
- When we send the parcel, you will get the information about it by e-mail.
In the same e-mail is also the tacking code of the post. To the letters and
maksletters does not get a tacking code, unfortunately.
- The customer has a right to return the unused products within fourteen (14)
days from the receiving of a product / products receiving day excluding. The
product to be returned and the product packing have to be essentially in the
same order as it is received.
- It is hoped that the customer is doing by e-mail before the returning of
the product to the address email@example.com, a return announcement.
Customers from Finland can return a product / products by using the customer
returning system offered by Finland Post without expenses. The return must
bee sent to the address Maitolaituri, a TV Maljasalmentie 66, 83630 Kuusjärvi,
Transmissions which have broken or damaged in the transport
- Sometimes one can go so that in spite of the careful packing the parcels
can be damaged in connection with the post transport. Therefore good is to
check its condition when being fetched already a parcel when the postal worker
is present. If a parcel has been damaged in the transport and if the ordered
product/the products have also been damaged, make a damage report immediately
in the post office of the matter. Contact our customer service after this
in order to agree on the delivery of the new product.